MSI’s Quality Policy was written to be consistent with our Company Vision, placing our relationships with our Customers at the forefront of our Production processes:
Manufacturing Solutions Inc. is committed to understanding the needs and expectations of our customers and providing them with products and services that meet all of their requirements. MSI’s path of continuous improvement is based on the pursuit of our strategic objectives and dedication to increasing the customer experience to ensure ongoing mutual profitability.
We work hard to understand what our Customers want and we work harder to make sure that they get it. Strong Customer relationships are at the core of all of our Production processes. We succeed as you succeed.
This message is re-enforced throughout our organization by our Management group down to the production floor and is evident in our daily operations. Our staff lives this culture and our Customers know it.
MSI continually strives to provide the highest possible quality products for its customers. This means fully embracing the benefits of:
- Lean Manufacturing Practices such as:
- Kaizen based Continuous Improvement
- Weekly Gemba Walks
- 6S methods
- PDCA - Data-Driven Decision-making
- Inbound Quality Inspections
- Outbound Quality Inspections
- Fiscal Strength & Responsibility
- Responsive Customer Service
- Documented, Consistent & Thorough Customer Interactions
- Values-Based Employer
- 100% On-Time Delivery
- 100% Zero-Defect Guarantee
Quality Management System
Manufacturing Solutions Inc.'s (MSI) Quality Management System is certified to the ISO 9001:2015 standard. Quality Management Systems apply to manufacturing, assembly, precision cutting, and fabrication.